Privacy Policy

Last Updated: June 23, 2026

1. Introduction

Welcome to WoltSign ("WoltSign", "we", "our", or "us").

WoltSign is a cloud-based electronic signature and document management platform that enables users to upload, manage, send, sign, and store documents electronically.

We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you access or use our website, applications, and services (collectively, the "Services").

By accessing or using WoltSign, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Account Information

When you create an account, we may collect:

  • Name
  • Email address
  • Account credentials
  • Profile information you voluntarily provide

2.2 Document Information

When using our Services, we may collect and process:

  • Documents uploaded to WoltSign
  • Attachments associated with documents
  • Recipient information
  • Signer information
  • Notes and comments added to documents
  • Template information
  • Folder and workspace information
  • Document metadata

2.3 Electronic Signature Information

To provide electronic signature services and maintain document integrity, we may collect:

  • Signer name
  • Signer email address
  • Signature completion records
  • Authentication records
  • Date and time of signing
  • IP address associated with signing events
  • Browser and device information
  • Audit trail records

2.4 Usage Information

We automatically collect certain technical information when you access our Services, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Referring URLs
  • Date and time of access
  • Application logs
  • Error logs
  • Usage statistics

2.5 Billing Information

Payments are processed by third-party payment processors. We do not store complete payment card information on our servers.

When you make a purchase, your payment details are collected and processed directly by our payment processor(s). Their collection and use of your payment information is governed by their respective privacy policies.

We may receive limited billing information from our payment processors, such as:

  • Customer name
  • Billing country
  • Subscription status
  • Transaction identifiers
  • Invoice identifiers
  • Payment status

3. How We Use Information

We use collected information to:

  • Provide and maintain the Services
  • Create and manage user accounts
  • Facilitate electronic signature workflows
  • Process and store documents
  • Generate audit trails
  • Verify signer activity
  • Process subscriptions and payments
  • Respond to customer support requests
  • Improve product performance and reliability
  • Monitor system security
  • Detect fraudulent or unauthorized activity
  • Comply with legal obligations
  • Enforce our Terms of Service
  • Send important account and service notifications

4. Legal Basis for Processing

Where applicable under data protection laws, we process personal information based on:

  • Performance of a contract
  • User consent
  • Compliance with legal obligations
  • Legitimate business interests
  • Protection against fraud and abuse

5. Electronic Signature Records

WoltSign maintains electronic records associated with signing activities to provide document integrity and auditability.

These records may include:

  • Signer identity information
  • Signing timestamps
  • IP addresses
  • Browser and device details
  • Authentication events
  • Document completion records

These records may become part of the permanent audit trail associated with a document.

6. Data Sharing and Disclosure

We do not sell personal information.

We may share information in the following situations:

Service Providers

We may share information with trusted third-party service providers that assist in operating our Services, including:

  • Cloud infrastructure providers
  • Payment processors — who handle subscription and transaction billing on our behalf
  • Email delivery providers
  • Customer support tools
  • Security and monitoring providers

These providers are authorized to process information only as necessary to provide services to us.

Legal Requirements

We may disclose information if required to:

  • Comply with applicable laws
  • Respond to lawful requests from authorities
  • Enforce our legal rights
  • Protect users and the public
  • Investigate fraud or security incidents

Business Transfers

If WoltSign is involved in a merger, acquisition, financing, restructuring, or sale of assets, information may be transferred as part of that transaction.

7. International Data Transfers

Your information may be processed and stored in countries outside your country of residence.

By using our Services, you acknowledge that your information may be transferred to and processed in jurisdictions with different privacy laws than your own.

Where required, we take appropriate measures to protect transferred information.

8. Data Retention

We retain information for as long as necessary to:

  • Provide the Services
  • Maintain account functionality
  • Preserve document records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Deleted documents may remain in secure backups for a limited period before permanent removal. Retention periods may vary depending on legal, contractual, or operational requirements.

9. Security Measures

We implement reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, loss, misuse, alteration, and destruction.

Security measures may include:

  • Encryption in transit
  • Secure authentication systems
  • Access controls
  • Monitoring and logging
  • Infrastructure security controls

No method of electronic transmission or storage can be guaranteed to be completely secure.

10. Cookies and Similar Technologies

WoltSign may use cookies and similar technologies to:

  • Maintain user sessions
  • Remember preferences
  • Improve platform functionality
  • Enhance security
  • Analyze product performance

Users may configure browser settings to manage cookies.

Disabling cookies may affect certain features of the Services.

11. User Rights

Depending on your location and applicable law, you may have the right to:

  • Access personal information
  • Correct inaccurate information
  • Request deletion of information
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent where applicable

Requests may be submitted using the contact information provided below. We may require identity verification before processing certain requests.

12. Third-Party Services

The Services may contain links to third-party websites or services.

WoltSign is not responsible for the privacy practices, policies, or content of third-party websites or services, including our payment processors. Users should review the privacy policies of such third parties independently.

13. Children's Privacy

WoltSign is intended for use by individuals who are at least 18 years of age. We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective upon posting the updated version on our website.

The "Last Updated" date at the top of this Policy indicates when the latest revision was made.

Continued use of the Services after updates constitutes acceptance of the revised Privacy Policy.

15. Contact Information

If you have any questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact us:

WoltSign
Operated by Devkrest Technologies Private Limited
OFFICE, E-208 Ganesh Glory 11, Jagatpur Rd,
Sarkhej - Gandhinagar Hwy, near BSNL, Jagatpur,
Ahmedabad, Gujarat 382470, India

Email: support@woltsign.com

We will make reasonable efforts to respond to inquiries in a timely manner.

16. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India, without regard to conflict of law principles.

Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat, India.

By using WoltSign, you acknowledge that you have read, understood, and agreed to this Privacy Policy.